My name is Willy Mudiayi Ntumba.

I have 25 years of leadership and church affairs, 5 years experience in the community services sector, and 1 year experience in the financial sector.

In all sectors I have provided the highest level of service. I have a client focus, and I am dedicated to continuing my careers within organisations, where I can utilise the experience I have, and continue to develop my skills.

My skills and attributes:

  • Individual case management skills with particular expertise in dealing with people from refugee and asylum seeker backgrounds.

  • Excellent written and verbal communication skills including cross cultural communication skills developed through experience in engaging with clients from a diverse range of backgrounds and cultures.

  • Demonstrated previous experience in the use of IT applications, particularly databases, Microsoft Word and Excel.

  • The ability to proactively develop and maintain effective internal and external relationships to facilitate the achievement of work goals.

  • Willingness to advocate on behalf of clients who face barriers.

  • Experience in engaging youth from alcohol, drug, and marginalised groups particularly from traumatic backgrounds.

  • Good listening skills, empathy, rapport building skills, and aware of when confidentiality and duty of care are concerned.